Telehealth

What is telehealth?

Telehealth provides a Secure and HIPAA compliant platform for us to meet virtually, like FaceTime or Skype.

What are the benefits of telehealth?

Convenience.

No transportation time or costs. 

No need to take time off of work. 

Eliminate child/elder/family care issues.

Is it HIPAA Compliant?

Yes. We use a platform called ZOOM that meets all HIPAA requirements to protect your confidentiality, and does not store any information nor require any protected health information.

 

Will my insurance cover it?

You will want to check your insurance benefits to ensure coverage. You can do this by calling the number on the back of your insurance card. Most insurance plans do cover this option. MN legislature requires insurance companies to cover Telehealth.

Can I still do family or couples counseling?

Yes. They would either join you with the same device, or if they are not with you, we will send them a different meeting invite for their own screen.

Is the session recorded?

No. Telehealth appointments are not recorded and are strictly confidential.

Telehealth

What is telehealth?

Telehealth provides a Secure and HIPAA compliant platform for us to meet virtually, like FaceTime or Skype.

What are the benefits of telehealth?

Convenience.

No transportation time or costs. 

No need to take time off of work. 

Eliminate child/elder/family care issues.

Is it HIPAA Compliant?

Yes. We use a platform called ZOOM that meets all HIPAA requirements to protect your confidentiality, and does not store any information nor require any protected health information.

 

Will my insurance cover it?

You will want to check your insurance benefits to ensure coverage. You can do this by calling the number on the back of your insurance card. Most insurance plans do cover this option. MN legislature requires insurance companies to cover Telehealth.

Can I still do family or couples counseling?

Yes. They would either join you with the same device, or if they are not with you, we will send them a different meeting invite for their own screen.

Is the session recorded?

No. Telehealth appointments are not recorded and are strictly confidential.

COVID-19 Update

We at Gail Yost and Associates (GYA) want our clients and therapists to be healthy and safe. With that in mind, we have been responding to the evolving situation by following CDC guidance for providing our services to you. This includes preventative measures related to in-office visits.

*Please join us in doing what is recommended to minimize risk.

*We ask that if you are sick and/or have been exposed to COVID-19 that you call to reschedule your in-office appointments

*We have asked that our therapists not come into the office if they are sick. You will receive a phone call to cancel and reschedule your appointment if your therapist is sick. 

*Therapists are doing extra cleaning of frequently touched hard surfaces.

*If our waiting area has more people in the space than prudent in regards to social distancing, please cooperate with your therapist’s suggestions of alternative places to wait for your appointment.

*Please cover your cough or sneeze and wash your hands as needed.*We have contingency plans in place to be able to provide continuity of service to our clients should in-office services be temporarily inadvisable. We will continue to provide in-office sessions unless it becomes inadvisable to do so.